Standard delivery time is 6-8 Weeks within Pakistan and internationally. This includes processing and production time for made-to-order luxury pieces. For festive or pre-Eid collections, please check specific product pages or contact us for estimated dates. Once dispatched, you'll receive a tracking number.
Yes, we ship worldwide. International orders are processed in the same 25-30 working days timeframe. Shipping charges are calculated at checkout based on your location. We use reliable international couriers for safe and timely delivery.
We accept multiple secure payment options including credit/debit cards (Visa, MasterCard), bank transfers, and Cash on Delivery (COD) for Pakistan only. For international orders, card payments are preferred.
You can cancel or request edits (such as size/color changes) within 24-48 hours of placing the order, provided it has not entered production. Please contact our customer support immediately via email or WhatsApp. After this period, cancellations/edits may not be possible for custom or made-to-order items.
We have a no return policy. However, if there is a defect, mistake or quality issue in the product shipped to you, we will consider replacing it at management discretion.
Once your order is dispatched, we will send you a confirmation email/SMS with a tracking number. You can track your shipment directly through the courier's website (e.g., TCS, Leopards, or international partners). If you need help, provide your order number to our team.
Most of our collections, especially luxury pret, formals, and bridal pieces, are made-to-order to ensure perfect fit and quality craftsmanship. Basic and ready-to-wear items may be available for faster delivery. Always check the product page for specific details, and feel free to contact us for size guidance or customization options.